Shipping policy

At Auréluxe, all items are made to order to ensure quality and care with every purchase.

Processing Time

  • Orders are processed and prepared for shipment within 4–5 business days
  • Business days do not include weekends or holidays

Shipping Time

  • Shipping times vary based on the carrier selected at checkout
  • Once your order has shipped, you will receive a confirmation email with tracking information

Holidays & Delays

Please note that holidays are excluded from processing times. During peak seasons, holidays, or promotional periods, processing times may be slightly extended.

 

Address Accuracy

Customers are responsible for providing the correct shipping address at checkout.

 

Auréluxe is not responsible for delays or lost packages due to incorrect or incomplete addresses.

 

Questions

If you have any questions regarding shipping or your order status, please contact us at:
📧 support@aure-luxe.com